Effective Date: 18 February 2026

At Murlikurti, accessible from https://murlikurti.com/, we are committed to delivering your orders in a timely and safe manner.

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1. Order Processing Time

• All orders are processed within 1–3 business days.

• Orders are not shipped or delivered on Sundays or public holidays.

• In case of high order volume, shipments may be delayed by a few days.

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2. Shipping Locations

We currently ship to:

• All over India

(If you want, I can add International Shipping also.)

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3. Shipping Charges

• Shipping charges will be calculated and displayed at checkout.

• Free shipping may be offered during promotions or special offers (if applicable).

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4. Delivery Time

Estimated delivery time:

• Metro Cities: 3–6 business days

• Other Cities / Rural Areas: 5–10 business days

👉 Delivery times are estimates and may vary due to courier delays, weather, or other unforeseen circumstances.

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5. Shipment Confirmation & Tracking

Once your order is shipped, you will receive:

• A shipment confirmation email or WhatsApp message

• Tracking number and courier details

You can track your order using the provided tracking link.

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6. Damaged or Lost Packages

Murlikurti is not responsible for products damaged or lost during shipping.
If you receive a damaged package, please contact us immediately with photos or videos so we can assist you.

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7. Incorrect Address

Please make sure to provide the correct shipping address.
We are not responsible for orders delivered to incorrect addresses provided by the customer.

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8. Delayed Orders

If your order is delayed, we will inform you via email or phone.
Delays may occur due to courier partner issues, festivals, or government restrictions.

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9. Contact Us

If you have any questions about our Shipping Policy, please contact us:

📧 Email: murlikurtijpr2022@gmail.com
📞 Phone: +91 70141 45121
📍 Address: Plot No. 33, Panchwati Colony, Sanganer, Jaipur, Rajasthan 302029, India